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How to Migrate Shared Mailbox to Office 365 Regular Users?

  author
Rollins Duke   
Published: October 5th, 2023 • 6 Min Read

Microsoft 365 users demand a perfect solution to migrate shared mailbox to Office 365 users’ accounts due to several reasons. If you want to convert shared mailbox to regular Office 365 mailbox, then continue reading this article.

This blog post explains several methods to move shared mailboxes to Office 365 cloud-based accounts. Microsoft 365 users create shared mailbox accounts according to the requirements and functionality but sometimes they face problems and start searching for a solution.

Brief Steps to Migrate Shared Mailbox to Office 365

  1. Configure and launch software on a computer.
  2. Enter shared mailbox credentials and Sign In.
  3. Select Office 365 shared mailbox folders.
  4. Choose Office 365 and validate account details.
  5. Click Backup to start migrating mailboxes.
Table of Content Hide
  1. What Is Microsoft 365 Shared Mailbox and How to Create It?
  2. Reasons to Migrate Shared Mailbox to Office 365 Regular Mailbox
  3. #1 Migrate Shared Mailbox to Office 365 User Using Exchange Admin Center
  4. #2 Migrate Shared Mailbox to Office 365 via PowerShell Command
  5. #3 Use Software to Migrate Shared Mailbox to Office 365 Regular User
  6. Ending

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What Is Microsoft 365 Shared Mailbox and How to Create It?

Office 365 shared mailbox is a specific email address that can be accessed by multiple users according to permissions. Sometimes Office 365 shared mailboxes seem most crucial to the users to full fill multiple types of requirements.

Users prefer to create a shared mailbox account because it does not require a purchased license until storage exceeds 50GB. Even it is not associated with another user’s mailbox account.

Microsoft 365 admin user has the right to create a shared mailbox and add users to access it. You can follow the mentioned steps to create Microsoft 365 shared mailbox accounts.

  1. Login to your Microsoft 365 admin account.
  2. Go to Admin Center and choose Group >> Shared mailbox.
  3. Add the Office 365 shared mailbox name and email address and click Add button.
  4. Thereafter, add members to the recently created Office 365 shared mailbox.
  5. Click the Save button for creating Office 365 shared mailbox.
  6. Lastly, click the Close button and finish this process.

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Reasons to Migrate Shared Mailbox to Office 365 Regular Mailbox

  • Users may have the desire to convert Office 365 shared mailbox to a user mailbox to get better communications with reliability. As we know, shared mailboxes have limited access to certain features. Sometimes users even wait to respond to email messages because they think another user may reply.
  • Various users prefer to convert shared mailbox to regular Office 365 mailbox account due to extra storage space. A Microsoft 365 user mailbox account can store up to 1.5 TB of data by enabling in-place archive in Office 365. While a shared mailbox account permits the storage of up to 50 GB of data without assigning licenses.
  • A shared mailbox provides limited access to the features but sometimes users want to use their Office 365 account with full accessibility. Hence, users want to move shared mailbox to Office 365 hybrid to access emails, contacts, calendars, tasks, notes, enhance security, and extra mailbox space.
  • A lot of users want to convert Office 365 shared mailbox back to user mailbox due to enhanced security features. Users can also apply individual security and retention policies to track users’ activities. User mailbox accounts also seem protected from unauthorized login compared to share mailbox accounts.

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#1 Migrate Shared Mailbox to Office 365 User Using Exchange Admin Center

  1. First, log in to your Office 365 administrator account.
  2. Go to Microsoft 365 Admin Center and choose the Exchange option.
  3. Afterward, go to Recipients >> Shared mailbox option.
  4. Select a shared mailbox account and press Convert from Convert to the regular mailbox.
  5. A pop-up warning message will appear for confirmation, Hit the Yes button to proceed and continue.
  6. Now assign a license to Office 365 user mailbox and reset the password.
  7. Thereafter, a completion message will appear, press Close to quit this process.
  8. Now shared mailbox migrated to Office 365 regular user mailbox including all associated data.

Read Similar: Professional Way to Migrate Office 365 to Zoho Mail

#2 Migrate Shared Mailbox to Office 365 via PowerShell Command

Microsoft 365 admin users can migrate shared mailboxes to Office 365 PowerShell. However, this is a technical approach that requires technical proficiency in PowerShell commands.

1st Step: Connect PowerShell to Exchange Online

Connect-ExchangeOnline -UserPrincipalName [email protected]

2nd Step: Convert Office 365 Shared Mailbox Back to User

Set-Mailbox -Identity [email protected] -Type Regular

3rd Step: Verify the Migration Process

The Set-Mailbox PowerShell cmdlet does not provide any confirmation message about converting share mailboxes to Office 365 user accounts. However, the above Set-Mailbox cmdlet command informs you if any error occurs. So now we need to confirm the process to convert shared mailbox to regular Office 365 is completed or not using another Set-Mailbox cmdlet.

Get-Mailbox -Identity [email protected] | Select Name, RecipientTypeDetails

# Result

Name RecipientTypeDetails

—- ——————–

Support-test UserMailbox

#3 Use Software to Migrate Shared Mailbox to Office 365 Regular User

BitRecover Office 365 Backup Software is an excellent and expert-recommended solution to convert Office 365 shared mailbox to user mailbox without Exchange Admin Center or PowerShell command. This is an all-in-one software that gives permission to export Office 365 mailbox to PST, MSG, EML, MBOX, PDF, XPS, DOC, and other standard formats. Let’s check its working steps.

How to Migrate Shared Mailbox to Office 365 User?

  1. Start the suggested software, enter the shared Office 365 mailbox email address, and press Login.
    enter office 365 credentials
  2. Enter the shared Office 365 mailbox password and hit the Sign In button.
    office 365 password
  3. Choose the required Microsoft 365 mailbox folders accordingly.
    select required office 365 folders
  4. Select Office 365 as a saving option and enter Office 365 user mailbox credentials.
    migrate shared mailbox to office 365
  5. Hit the Backup button to migrate shared mailbox to Office 365 user account.

Read Similar: Professional Way to Remove Duplicate Emails from Shared Mailbox

Why Should We Use Software Instead of Manual Methods?

  • This is considered as the easiest way to convert Office 365 shared mailbox backup to user mailbox including different addresses.
  • The tool is authorized to download Office 365 emails for offline use in several standard email and document extensions.
  • It is suitable to export all Office 365 data including emails, contacts, calendars, tasks, notes, and all.
  • This is a fully automated solution to convert shared mailbox to Office 365 user that asks only for account credentials.
  • Best way to convert shared mailbox to regular Office 365 without any inconsistencies in output data.

Ending

In the above article, we have mentioned the top 3 techniques to migrate shared mailbox to Office 365 user account using Exchange Admin Center, PowerShell Command, and BitRecover software. You can feel free to go with any method as all methods are tried and tested under BitRecover’s Lab. However, the software provides some extra benefits and faster migration compared to other manual approaches.

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