Refund Policy

Know complete guidelines when users can claim for refund process

Know the Process of Getting Refund to Bitrecover Software

This page covers all you need to know about requesting a refund for software purchased through the BitRecover Software website, It explains the refund terms and conditions, as well as the refund process and the time it takes to receive the refund amount.

All of our products include a "Demo Version" that allows consumers to test the software's functioning before purchasing it. We strongly advise using the Demo version or evaluation program, as it has no functional limitations (except the Demo version will not save files). Before purchasing our program, we also urge our clients to verify the "system requirements."

BitRecover Software, as a data care specialist, is dedicated to providing the best data recovery solutions to its clients. Because the firm places a high value on each client, it also offers a refund if a consumer is dissatisfied with its goods. If the customer's refund request fulfills all of BitRecover's refund policy conditions, it is authorized. The company's refund policy and procedure are detailed below.

Refunds are Not Allowed in the Following Condition:

1. Non-technical circumstances

2. Technical circumstances

Refund Requirements for Software

BitRecover will reimburse the product's purchase price if the following criteria are met:

1. Non-technical circumstances

2. Technical circumstances

How Can I Get a Refund?

[NOTE]: BitRecover refund policy only applies to items purchased online (through Electronic Software Delivery (ESD)) via the website

If you bought our product(s) from a third party, the product(s) are subject to that third party's refund policy. You must seek a refund from BitRecover within 30 days of the software's purchase date for a Yearly Subscription or Lifetime License, and within 7 days for a monthly subscription. Any requests after these dates we will not consider.

To get a refund for a product, send an email to [email protected] with your order number and a brief explanation of the problem you're having while attempting to utilize it. A business representative will contact you within 24 hours of receiving your refund request for more help.

Alternatively, you may contact a BitRecover customer service representative immediately at +1 616 232 6010, which is a toll-free number.

For Post-Sale Support – Existing Customer
Email Support – [email protected]
Online Chat –
Support Number – +1 616 232 6010

How long does it take to Process a Refund Request for Software?

A legitimate refund request might take up to 7 to 10 business days to process once it has been accepted.

BitRecover will provide you a complete refund of your purchase price, including any taxes you paid at the time of purchase. Additionally, if you are dissatisfied with a product, BitRecover data recovery services are available at NO ANALYSIS CHARGES. The entire cost of the data recovery service will be deducted from the money you paid for the goods.

Methods of Refund Payment

The form of payment for a refund is determined by the payment method you choose when purchasing the program. If you paid for the goods using a credit card or debit card, the refund will be refunded to your credit card or debit card account. If you made a payment using Net Banking, the funds will be deposited into your designated bank account.


Thank you for taking the time to read and understand the BitRecover Software refund policy. You do not need to be concerned if our program fails to operate or recover your data. We guarantee that you will receive a full refund within 30 days, no questions asked. We strive for client happiness, and it is our responsibility to offer you excellent service even if our product does not meet your expectations.