153 Answers About BitRecover Software

Each and every BitRecover's software is available both for Windows and Mac OS. These software are developed and trusted by professionals since 2011 to recover, convert, back up, or migrate data to reduce manual hassle.

These smart solutions are built for everyone, including IT professionals, technicians, enterprises, general users, digital forensic investigators, and other users who have bulk data management requirements.

The software from BitRecover supports wide range of file formats and platforms. However, the number of file formats and platforms varies from one tool to another. The tools offer approximately 30+ saving options, 200+ email service platforms, and common storage devices.

No, all the BitRecover software has a self-explanatory interface that does not require prior technical knowledge such as command-line, scripting, and more.

Yes, on almost every product page, there is an attached step-by-step user guide with a working video so that new users can easily learn about our tool’s swift functionality.

Yes. For that, there is a free demo version available for each product. Downloading that trial edition allows you to test the software’s efficiency before buying the paid licenses.

On every BitRecover’s product page there are green colored Download buttons available. Just by clicking on them, the tool starts downloading to your operating system just like every other desktop application.

The common system requirements to run any of BitRecover’s software are minimum of 4GB RAM, 200MB of free hard disk space, updated operating system, etc. However, the exact specifications are clearly listed on each respective product page, so you can refer to that.

By default, various BitRecover’s software already comes with administrator privileges, except for a few. However, upon the user’s request, we can provide specific non-admin applications.

The number of devices on which you can install the software depends on the license tier and the specific program you are getting, such as:

• Personal License: Allows only 1 to 2 machines.
• Pro License: Generally supports 5 machines.
• Migration License: Allows up to 10 machines.
• Enterprise License: Check the buy page or contact support.

Exact limits and saving options vary by program. Please check the specific product's Buy page for precise details. All licenses are valid for 1 year and include free upgrades and technical support during that period.

BitRecover’s tool offers one year of free updates to all its licensed users. However, to update the software to the latest version, the user has to reinstall the tool from the latest download link which can be accessed directly from the download button on the respective product page.

To uninstall BitRecover’s software, there is no hard and fast rule, as it does not require any specific uninstaller application for this process. Therefore, use the “Apps & Features” in Windows OS and “Applications” in macOS to remove any BitRecover’s tool from your device.

All of BitRecover’s solutions are either Mac-supported, Windows-supported, or both, depending on their type. Thus, from Windows OS 11 to 7 and macOS 10.8 Mountain Lion to 27 Golden Gate, our tool supports all the latest and their previous versions without any malfunction.

Yes, our products are smart enough to automatically detect and function with Windows 32-bit and 64-bit system architectures.

Yes, as BitRecover keeps on updating every now and then to match the latest industry standards to offer swift processing experience when integrated with any third-party application such as Outlook, Microsoft 365, Exchange, Thunderbird, etc.

Yes, as there are no file-size or number of supporting files limitations applied from the software’s end. However, since all of our tools are desktop-based so performance may vary according to the system configuration.

Yes. All the BitRecover’s tools are known for their bulk support. Therefore, processing of batch data in one go is one of the major unique selling points of our solutions.

The specific limitations for each software are clearly listed on their product page or buy page as they vary from one software to another. For example, some of BitRecover's tools require a stable internet connection, a working drive reader, certain amount of local storage, and more.

No, not at all. BitRecover’s solutions do the data processing in read-only mode and even save the output files in a new path selected by you only. This ensures no modification to the original copy of the source files.

BitRecover’s products are desktop-based which means the entire process takes place locally on your operating system, without uploading your data to BitRecover’s server.

Yes, as almost every tool of our tools has this option to select specific files/folders or apply a range of filters on the source data to generate a decluttered or customized set of output only.

In such a situation, the items processed up to the interruption point get saved automatically. The further steps vary as follows:

• Softwares with an Incremental Backup Option: Data processing will resume from the file where it was interrupted. Make sure to enable this option when restarting the procedure.
• Softwares without an Incremental Backup Option: In this case, to manage the rest of the data, refer to the saving log report (generated automatically by the tool after interruption of the process) and resume from the last item using specific selection options or advanced filters of the software.

Yes. BitRecover’s softwares are developed in such a way that they process your data locally on your system. From files and emails to credentials and more everything that you upload to our tools is neither uploaded nor processed through third-party servers.

Due to such processing, you get full control over your data movement. Plus, your computer security, network usage, and the source of the files also contribute to data safety.

Note: BitRecover does not store, share and access your personal data unless it is required for any service or tool to function properly.

No, BitRecover does not save or share any of your personal data, including bank credentials, files, account credentials, and so on. They are handled safely as per the privacy policies applied to them.

Yes, BitRecover’s software is 100% free from all digital threats like adware, spyware, and malware. They are safe to install on your device and process data without any data risk.

All the credentials to connect cloud accounts create a protected connection for that session and are never saved on BitRecover’s server.

Yes, during processing, everything remains encrypted to ensure no data breach.

Your license is valid for the next one year from the date you activated the software.

No, all of BitRecover’s software comes with a one-time payment license with no auto-renewal and no subscription model. Therefore, you have to pay once to get a one-year license with no auto-billing and no recurring charges. Once the license ends, the software returns to its trial mode. Thus, you can choose to manually renew the software again.

• One year of seamless software usage.
• Free software upgrades which include bug fixes, compatibility changes, and new features add-on.
• Free expert technical support that is available 24x7 till the last date license ends.

• After one-year, the license expires and switches back to its trial version.
• The software stops working unless you renew it.
• You can no longer access the updated versions of our tool with significant advancements.
• After license expiry, no technical support is provided.
• An exclusive renewal discount is also offered.

No. There is no auto-renewal or auto-billing set-up with BitRecover’s software. Thus, when your license expires, you won’t be charged anything automatically unless you choose to manually renew the tool.

You can easily renew the software by contacting our dedicated support team. By renewing the tool, you get one more year of software usage, free of cost upgrades, and around-the-clock technical support.

No, currently we do not send any reminders regarding the renewal time, as most of the users do not prefer to receive them. However, if you want to get notified about this, kindly contact the support team so that they can add you to their reminder list.

The free trial edition allows you to scan, preview, and process only a limited number of items. However, the licensed version has no such file-size or number of supported files limitations applied. Apart from this, the saving options, compatible operating systems, and mailbox limits also vary from one license to another so make sure to check that from respective product’s buy page.

BitRecover’s software is typically offered in different licensing options, such as:

• Personal License: Best suited for personal use by general users.
• Pro License: Matches the professional requirements of small businesses.
• Migration License: Developed for enterprises to manage large-scale processing.
• Enterprise License: Best for collaborating with complete organization-level deployment.

Note: Please check out the buy page of your software to learn about the exact license types and their offering.

This varies as per the opted software and its license tier. The commonly provided structure is as follows:

Note:

• The offered export options and limitations vary by software.
• A single license is applicable for one business or domain only.
• After activation, you cannot transfer your license to another system.
• All licenses are valid for one year only which includes priority customer assistance and free upgrades.
• In case to customize any new feature in the software, connect with the support team to discuss the same.

Each license type offers a different set of saving options. Therefore, to know about complete comparison of saving options and features included refer to their product’s buy page.

Yes, you can do this as BitRecover creates two types of customized licenses. They are as follows:

• Machines Based: This is applicable when you want the tool to be activated on more systems than usually provided with your selected license tier.
• Mailboxes Based: This is applicable when you want the software to support more accounts or mailboxes than it usually does.

Therefore, you can easily customize the license as per your requirements. To do so, connect with the support team to have a transparent discussion and get a personalized quote for that.

Once your payment is confirmed, you will receive an email on your registered email ID. This email will contain a download link for the tool and an activation key. Simply install the tool and enter that passkey in it to activate the licensed version. Remember that your license is valid for one year from the date of its activation.

To activate any license of BitRecover’s software, the user must have a stable internet connection. However, in some exceptional areas, a user can also request offline setup of software from our customer support team.

Note: The offline activation feature is subject to approval and is provided in special cases only.

No, the license is completely non-transferable. Therefore, once you have activated the license on one machine, you cannot use the same key to activate the tool on another machine. Thus, if you want to use the tool on other devices, you can either repurchase the software to get a new activation key, switch to a higher license with support for more machines, or request a one-time reset from our customer support (Terms and Conditions apply).

Yes, you can reinstall the tool and even activate it using the same passkey during the one year of license purchasing.

Yes, you can easily upgrade just by paying the difference amount of both licenses. To initiate the upgrade process, please contact the support team. Also, remember that the update will be valid only for the remaining period of your original license tenure. Therefore, upgrading does not extend the license time to one-year again.

As of now, all the BitRecover’s tools offer a standard license of one year only. However, to get a multi-year license, please contact our support team to get a customized quotation for that.

Yes, multi-user licenses can be customized easily. For this, connect with our support team to share your requirements such as time duration, number of machines and users, etc., so that they can provide the customized quote for that.

No priority technical support is provided once your license expires. To regain expert assistance anytime via various modes of communication, you have to renew the software.

No, as free software updates are available only within the one-year license tenure. After this, you have to renew to access the updated features of the tool.

The pricing model of BitRecover stands for one-time payment per license which is valid for one-year from the date of activation. Auto-renewal or subscriptions are not applicable here. With each license, you get one year of software usage with free upgrades and priority technical support. Once the license ends, you have to renew the license manually to continue data processing smoothly.

Yes, multi-user, multi-year, and complete organization deployment features are also available but with customized pricing. To discuss your requirements and access the facility, please connect with our support team.

Toolkit in BitRecover is basically a bundle of selected software for a particular range/process. These toolkits are provided at a discounted price as compared to buying each one of them separately. Each tool provided in the toolkit installs and processes the data independently. One toolkit license supports and activates all the tools in that bundle for the next one year. However, if you want a multi-user and multi-year toolkit license, please contact the support team.

Yes, we offer special discounts to educational, governmental, and non-profit organizations. To know the discounted prices, please connect with our support team with valid proof to be eligible for this category and get a customized price quotation.

To know precise details about early renewal discounts, please contact the support team.

Yes and to get one, please connect with our expert customer assistance team to have a customized quotation for that. However, currently, there are no multi-year licenses available at a discounted price for standard online purchasing.

The refund is applicable when the demo version of the tool showcases some feature but the licensed version fails to do that successfully. In this case, discussing the same with our customer support is a must so that they can try their best to resolve the issue. However, if the support team fails to process the data, then the refund will be initiated to the customer’s credit card account within 30 days of purchase.

A full refund is applicable only within 30 days of purchase and it will be processed if a user meets all of these conditions.

• The licensed version fails to deliver all those functions that a demo version showcases.
• The user has connected with support, followed the said instructions, and support could not fix the issue.
• The user has submitted the refund request within 30 days of purchasing the license.

Note: Before processing the refund, the user has to contact our support team to address the issue and give them a chance to resolve it professionally.

Refunds cannot be processed in the following situations:

• Feature Unavailability: If you have a basic license and you are searching for a feature that is present in another license tier. In this case, we cannot process the refund. However, we can assist you in upgrading to a better license option.
• No Cooperation with Support Team: In case you refuse to connect with our support team, deny to share the credentials, or not follow the guided troubleshooting steps.
• Not Tested Demo Version: If you have never used the free trial edition and find out that the licensed version is not matching your feature requirements, then also refund would not be provided.
• Server or Third-Party Limitations: Any obstruction in the software’s proper functioning due to your personal email server bandwidth, third-party platforms’ restrictions, or any other system settings will put your refund on hold.
• Unhealthy Data: If you process corrupted files using the tool that does not support them and as a result you receive damaged output, then no refund will be issued.
• Mac Features Differences: Mac version might have different features than Windows version. So, please make sure to check that before claiming a refund due to Mac and Windows software edition conflicts.
• Refund Request After 30 Days: No refund request will be submitted or entertained if you ask for that after 30 days of software purchase.

There are four simple steps to ask for a refund from our customer support team.

• Contact Support: Using live chat or email, connect to us and explain your issue clearly. Make sure to share screenshots as proof, if possible.
• Follow Troubleshooting Tips: Our team of experts will address your problem, analyze it thoroughly, and either share fixing tips or do that themselves remotely. The guiding process may include step guides, remote sessions, video conferencing, etc.
• Refund or Resolution: If the issue gets solved, you can immediately start using the tool again. And if not, the refund will be initiated in no time.
• Get the Refund: Once the refund is approved, it will be processed to you within 7 working days to the original payment method.

Various issues that a user encounters can be fixed easily by making some simple changes. To do this, our team of experts will analyze the problem and assist you with an easy and customized solution. If we cannot provide a satisfactory fix, a refund is guaranteed.

Once your refund is approved, the amount will be processed to your payment method within the next 7 working days. However, the time period for this also depends on the bank provider, their policies, and activities.

The license information is generally delivered within a few minutes to the email address shared while making the purchase. This email contains a download link and an activation key to use the licensed version of the tool.

However, if you have a business or corporate email account, then the message may be moved to spam or junk folder, blocked by the organization’s email server or quarantined due to strict email-filtering policies for data safety.

Therefore, if you have not accessed the license email within one hour of purchasing the tool, please check your spam, junk, and quarantined folders. If not found there, connect with BitRecover’s support team with your order details handy. Our team will assist you in resending the license information.

In such a case, we offer you a way to upgrade your license by simply paying the difference amount. By doing this, you will have access to all the required features without wasting the initial investment of the standard license.

The demo edition has all the features that a licensed version has but with some output limitations. Testing this lets the user know about the software’s working, efficiency, or worthiness. This way, both the user and we remain on the safer and more assured side.

We offer remote connections to provide a safe and secure remote support experience to our users. In this, our trained professionals test the software on your device and guarantee no data manipulation or transfer without consent.

All the files and credentials you share with us remain confidential and are disposed securely after the problem resolution. To make this process reliable, we also offer a Non-Disclosure Agreement, if requested.

To contact the support team, users can click on the Live Chat button, present on every webpage. Apart from this, the Contact Us form and email support at [email protected] are also available.

The customer assistance team of BitRecover is available 24x7 and answers most queries within a few hours only.

Everyone can access pre-sales or installation technical support for free. However, licensed users get priority and more customized resolution than others.

Yes, a user can also request for remote assistance in case of complex data processing.

Yes, our pre-sales team is available around the clock via Live Chat and Contact Us form to assist you in buying the right product and license tier. From budget, number of users, number of devices, feature requirements and more, our team considers everything and gives you a genuine suggestion.

For this, contact our dedicated support team via Live Chat button and Contact Us form, available on all webpages. Make sure to mention your requirements clearly such as the number of machines, users, duration, budget, and so on.

No. Priority customer assistance is not given to users after the license expires. Thus, you have to renew the license to get quick expert customer support back.

If the drive is not detected by your device, then this might be a hardware issue that needs to be fixed urgently. With such malfunction, software-level recovery cannot be processed. On the other hand, if the drive is mounted but shows no files in it, then our smart Data Recovery Wizard can scan the entire drive and recover files efficiently.

No, there is no risk of damage to your drive or its files while attempting recovery using our tool. BitRecover’s software processes the data in read-only mode and creates an output copy file without making any changes to the source files.

Yes, there is a dedicated scan mode called “Deep Scan” that allows the user to recover the data even after the drive is formatted completely.

The complete recovery process runs on your own PC. All you have to do is connect the drive to your system, run the software successfully, and save the recovered files to the desired path.

Yes, there is a free trial version available that allows you to scan the drive and preview all the files that are recoverable. However, to save that data, you have to buy the licensed version.

Our software is a versatile solution and supports both virtual machine drives and physical drives, including VMDK, VHD, VDI, SSDs, memory cards, and so on.

Yes, our SQL Recovery and Exchange Recovery solutions follow deep-scan algorithms that are designed to work with severely damaged databases and mailboxes.

No, there is no such typical minimum limit to recover a damaged drive. The Deep Scan mode in our solution scans and recovers extremely corrupted drives. However, severely damaged physical media might not be fully recoverable.

No, as BitRecover’s solution works on the raw format that is written on the file and therefore, the original source application of the backup is not required at all.

Often yes, as our extractor tools identify the file format from its signature and then recreate the file list from the readable data.

Yes, as BitRecover’s extractor software by default maintains the original folder hierarchy even after processing the data.

No, there is no such number of files or file-size limitation applied to our extractors.

Yes, our backup extractor tool allows the user to preview the item and its content before exporting them as required.

No, as extraction is performed in read-only mode and the output files are basically a new written copy that is saved at the desired destination folder.

Yes, you have complete freedom to browse and select specific files or folders instead of extracting the whole backup.

Yes, you can easily open the extracted file in any operating system, as the processed files are saved in their native format. However, the only condition is that your selected OS should support that file type.

Yes, our converters allow the user to bulk select an entire mailbox or folder and convert them in one go. This saves their time, efforts and other valuable resources.

No. Our tools ensure no manipulation to the original formatting of the data. From messages HTML formatting to the core structure, everything remains the same even after conversion. However, it varies as per the saving option you selected.

No, a user does not need to install the source email client as most of our email converters work by directly reading the file format of the email data.

Our tools are desktop-based utilities that perform the entire conversion locally on your device. Thus, your data is never uploaded to any external server.

Yes, all the attachments remain intact even after conversion. They are saved in a dedicated folder along with the processed output files.

In most cases, yes. BitRecover’s converters have a recovery mode that identifies the readable and recoverable messages from the damaged data and converts them accurately in the selected option.

Yes, as the converted output file is saved in the target client’s supported format so that it opens hassle-free.

Yes, the complete metadata information including date, time, sender, receiver, read/unread flags, and more, is also preserved with our solutions. However, it may vary depending on the selected saving option.

The option to password-protect your output files is available only on several solutions of BitRecover’s. To check and get assured about that, please refer to their respective product page.

In case of interruption, most of our solutions offer an “Incremental Backup” option. This helps to backup the new and remaining emails only, avoiding any duplication or manual hassle of reselecting files from where it was interrupted. However, if your software does not have such a feature then contact our support team for the quickest and simplest solution.

No, as our email backup tools process in read-only mode, creating a separate copy of the desired output without making any changes in the original source mailbox.

This option depends on the tool you are using. Several solutions of ours offer scheduled or automatic backup features whereas others allow the user to manually do it every time.

Yes, our tools also work with accounts protected with two-factor authentication. In such a case, the user has to share the app password or sign-in using OAuth to ensure safe and fast processing.

This depends completely on your requirements and selected saving option. From different local folders to cloud storage, you can select any destination path to keep your data backup.

Yes, there are multiple data selection modes and folder-level selection options available in our tools to help you in this matter.

After backup, the tool automatically shares a summary report containing the overall status of the process and its items. You can check that to verify the completion of backup without missing any emails.

Yes. BitRecover’s software keeps the quality, formatting, and layout of the files maintained during and after the conversion.

No, there is no such file size or number of files limitations applied to any of our solutions.

No, as our tools read the format-specific files directly without the need to depend on or integrate with their source platform.

As per the data-safety policies, password-protected files require the password first to process them into other formats. Apart from this, several tools can recover and convert corrupted files but to be assured about that, please contact the support team.

BitRecover’s file converters are desktop-based. These solutions process the data locally on your device. This means no file upload to any server unless you choose to.

Yes, our tools preserve all the attributes of the shared files including the fonts, colors, structure, and more even after the conversion.

Yes, our converters are developed in such a way that they process large files effortlessly without the risk of timeouts or crashes. However, this also depends on your system specifications.

Yes, but only if the output file type is supported by that operating system.

Yes, bulk conversion of multiple files in a single run is efficiently supported by our converters.

Our solutions have Incremental Backup options for such cases. Thus, re-running the tool starts the migration process with the exact file from where it was interrupted.

Yes, the source of the shared files and the output saving destination account are completely available to use during the migration process.

Yes, various folder-level selection options are available in our solution to easily migrate only specific data of your choice.

No, as the tool deep-checks the current item in the destination account using the delta backup option. This ensures no duplication of data over multiple migration rounds.

Yes, during the migration, both accounts have to be active to ensure proper connection between them for easy movement of data.

Yes, the migration process can be paused and resumed in between using the Stop button. To use this feature, make sure that you have not closed the software. The Incremental Backup option is also available to restart migration from where it was left off.

Yes, the original folder hierarchy and the read/unread status of the emails remain preserved even after migration to another account.

Yes, admin-level API access is required to authorize the migration of businesses or cloud accounts such as Office 365, Google Workspace, etc.

BitRecover has various password-recovery softwares. Some of them follow the binary code method to remove the password without using brute-force or dictionary-based attacks. Whereas, others ask for the correct password before removing the lock and accessing the data.
Note: Before using our recovery solutions, make sure you have the ethical rights to do this operation.

This recovery process is completely an attempt and not a guarantee. The factors affecting the successful recovery are the complexity, encryption level, and the password’s length.

No, as BitRecover's software works in read-only mode, ensuring no alteration or damage to the source file.

It is completely unpredictable. If the password is simple, it may take only a couple of seconds. Or, if the password is very long and complex, it may take hours to recover.

BitRecover’s software never asks for the files’ ownership proof. Thus, you are solely responsible to process only those files you are authorized to do so. This process is a matter of data privacy and ethical access to them.

There are high chances to recover files with older and weaker password-protection schemes. However, those with modern and strong encryption schemes can be tried to recover but this does not guarantee proper results.

For this, you can test the trial version, which is completely free of cost. Simply share your locked files and check whether the tool can detect and attack the password or not.

With our tools, the user must know the open password to remove the permission password.

Yes, as BitWipe Data Wiping tool follows secure-erase patterns that completely wipe the data and make it unrecoverable by any other recovery solution.

Our duplicate remover tools follow and match a strict set of criteria. Plus, before deleting them permanently, it shows a preview of them so that you can cross-check and confirm the list.

No. All the files that are open, in progress, or password-protected by other platforms have to be closed first to ensure swift processing of data.

No, there is no risk of data loss with BitRecover’s solutions. While merging, the tool arranges all the components accurately. Whereas, while splitting, it ensures to keep a thread in a single file instead of dividing it into multiple files.

The tools are advanced and write a new output file rather than making changes to the original source data.

Yes, BitRecover’s software can easily load and process your large-sized and large number of files without degrading the overall performance.

Our tools never create a backup automatically. However, it is recommended to keep a copy of your source files before processing them in any irreversible operation. This would act as a savior in case of uncertain data loss.

Yes, purchasing a toolkit is cheaper than getting each one of them individually. This is because toolkits offer a bundle of software at a combined discounted price.

Yes, each software added in the toolkit works completely independently. Therefore, you have to buy the complete bundle but obviously using the specific tools is completely your call.

There is just one license key for a toolkit that works to activate all the software included in it.

Yes, buy the single software license for now and when your software requirements grow, contact our support team to know the upgrade pricing. In this situation, your upgraded license will be valid for the remaining period of your previous license tenure.

You have to install and activate each software individually as per your needs.

No, each tool present in the toolkit is updated independently. Therefore, an update in one software does not affect other solutions in the bundle.

The number of systems on which you can download the toolkit depends on the license type. It includes,

• Personal Toolkit: Commonly supports 1 to 2 machines.
• Pro Toolkit: Supports up to 5 machines.
• Migration Toolkit: Generally supports 10 machines.
• Enterprise: Can be customized as per users’ needs.

All the toolkit licenses are valid for one year only. These licenses offer free software usage, upgrades, and priority support till it expires.
Also, to know exactly about the limitations and saving options of each tool, refer to their respective buy page.
To get a personalized multi-user or multi-year license, please contact our support team.

Our support team considers the complete bundle as one package and gives assistance for all the solutions present in it.

No, none of BitRecover’s toolkits offer a subscription or auto-renewal option. Therefore, after one-year of purchasing the bundle, you have to renew the license manually for continuous data processing.

• After one year of purchasing the Toolkit, the license expires.
• All the software in the bundle switch back to their demo versions.
• Free updates and priority technical support would be stopped.
• User has to manually renew the toolkit’s license to resume using software.

Yes, the free tools of BitRecover are completely free to use and have no hidden charges, pay later, or auto-pay conditions applied.

No, there are no such artificially applied limitations to view a certain number or size of files using our free tool.

No, there is no need to create an account or register anywhere to use our free software. Simply download the tool on a supported desktop and run it to process data free of cost.

All of the free tools offered by us are for general use only. However, to use them in advanced mode for your commercial settings, refer to their buy page (if any) to check the various license terms.

BitRecover’s free tools often focus on data inspection or file viewing. Whereas the paid versions allow the user to save, import, export, or manage bulk data in the most advanced way possible.

Free tools do not require an internet connection and work completely offline once downloaded to your operating system.

No, the free tools swiftly perform the data viewing task and never interrupt midway to ask for upgrades.

Yes, all the free tools undergo standard maintenance and updates like paid products to match users’ general needs and software compatibility requirements.