Unable to Open Attachments in Outlook Web App, Gmail Email ? – Resolve Issue

  author
Rollins Duke   
Published: May 11th, 2024 • 5 Min Read

Occasionally this problem occurs when someone sends you some documents via email in which some embedded attachments are present. Users encounter this situation more often when they want to see the attachment content but are unable to do so! So, what to do when you are unable to open attachments in emails? Here’s what to do when you are unable to open attachments in Outlook Web App, Gmail, Yahoo mail, Outlook 365, or any of your favorite cloud-based email services.

Unable to Open Attachments in Outlook Web App – Help!

The web-based Outlook client is our main emailing platform and whenever a user views the email, he is unable to open PDF email attachments. We are unable to open attachments in Outlook web app from a shared mailbox. It says- “Error: Unable to load PDF document”. Also, when the user download email attachments, there arises an error in the browser as shown in this screenshot.

error

Though we were unable to open attachments in emails, we tried our level best to resolve the issue by saving the attachment, sign-in, and sign-out of Outlook 365, deleting all browser cache cookies, disabling the firewall. Also, we tried multiple browsers like chrome, edge, firefox and tried from another PC on another internet connection with a different firewall.

Our project engineering team has tried to troubleshoot the issue so that the user who is unable to open attachments in Outlook 365 can do so. But, nothing gave us a positive result.

Any suggestions on how to fix this issue? How to open Office 365 attachments in email??

Resolution: Fix the Issue when you are Unable to Open Attachments in Outlook 365

You can troubleshoot this problem easily by using reliable third-party software. It will not only help you to open attachments in email but also gives you the freedom to save the attachments wherever and whenever required. The BitRecover Email Attachment Downloader is your key to success. It facilitates an efficient methodology for the users who are unable to open attachments in Outlook Web App, Outlook 365, Gmail app, and many other cloud-based email services.

Give a hit on this download button to check out its functioning today!!

Download for Windows     Download for Mac

A Proper Solution when you are Unable to Open Attachments in Emails

We hope that if you have reached this section of the blog, then you have already tried the free trial of our software. It will help you to evaluate the proficiency of the tool. Later, you can invest your money in it by purchasing the license keys for the unlimited opening of email attachments.

Note- Instructions in this blog apply if you are unable to open email attachments in Gmail, unable to open attachments in AOL mail, unable to open attachments in Outlook.com, unable to open Hotmail email attachments, unable to open attachments in iCloud mail, and many other cloud-based email sources.

Now, select the desired email source account from where you want to open email attachments.

Then, enter the email address and password of that account and click on the login tab.

Thereafter, choose the email folders required for the task.

Enable the ‘Use selective export settings for extracting attachments’.

You can also use the data filters for selective email downloading.

Next, specify a saving location to store the output.

Lastly, click on the backup tab. This begins the process to open attachments in email.

Regularly asked user queries

Ques 1- I am unable to open PowerPoint attachments in Outlook web app. Is it possible with your software?

Ans- If you are unable to open attachments in Outlook.com then, yes, by utilizing our application, you can easily save them.

Ques 2- I am running two Gmail accounts for my work. Having so many emails present in these accounts, I also do have major attachment files associated with these messages. But, when I save them for sharing them with my colleagues, then it come out to be a really tough thing. I am unable to open attachments in Gmail on android phone. What can be the most appropriate solution to open PDF files in email attachments of Gmail?

Ans- Well, you can take the help of the above suggested BitRecover solution when you are unable to open email attachments in Gmail account. Once you have downloaded these attached files then easily you can attachments in Gmail on android phone.

Ques 3- Unable to open attachments in AOL mail! What can I do so as to view all attached documents?

Ans- Try the Email attachment opener solution to open attachments in AOL email on your PC.

Ques 4- I am unable to open picture attachments in Outlook 365. How do I make it happen so as to read all attached file contents on my Windows 10 machine?

Ans- Check out our software to open attachments in Outlook 365 and read all data at once.

Conclusion

In the above article, we have explained the method to resolve query- unable to open attachments in Outlook Web App, Gmail, etc. We have provided a definitive approach to download all embedded attachments present in emails to your computer. The recommended software is downloadable on all latest and older editions of Windows OS. Also, for the selective saving of data, you can use this software. Now, you can use this application to open PDF email attachments or even DOC, Excel attachments.