How to Migrate Rackspace Email to Office 365 Accounts?

Rollins Duke   
Published: May 19th, 2023 • 9 Min Read

This blog explains the solution to migrate Rackspace email to Office 365 in brief. Read the complete blog and stay tuned with us for more information on how to migrate Rackspace Hosted Exchange to Office 365.

Recently, Rackspace Hosted Exchange Server users are facing outage and sync issues. Several Rackspace Hosted Exchange products show warnings about system disruption such as MAPI/RPC, POP, IMAP, SMTP, Outlook 365 Access, and ActiveSync.

rackspace outage issue

Therefore, it is advisable to use official Microsoft 365 cloud services for small as well as large businesses. Official M365 maintains your productivity work and emails in a smart way using multiple servers. Hence, it never goes down!

Quick Guide for Rackspace Hosted Exchange OST File

Rackspace allows saving Hosted Exchange OST file user’s system locally. In case of a Rackspace outage, you can use OST to PST converter to make Rackspace OST file accessible in any Outlook version. It is an experts-recommended solution for all Rackspace users.

Introduction of Rackspace Email

Rackspace Email is a well-known email hosting service for organizations that need mail accounts for their domain. It gives paid email addresses to business workers. It is generally a favourite email service among small and medium organizations, as it provides the following email services:

  • Rackspace Webmail
  • Rackspace Office 365
  • Rackspace Hosted Exchange Server

These days, many Rackspace users are opting to migrate their Rackspace email to Office 365. In this blog, we will explain the steps to migrate from Hosted Exchange Rackspace to Office 365.

Pre-Steps for Rackspace Hosted Exchange to Office 365 Migration

Create a Rackspace Admin Account

The first step you need to take before the Rackspace to Office 365 migration process is to create an admin account on Rackspace. This is essentially an email account with full access to all the current Rackspace mailboxes. Ensure that every Rackspace tenant grants “Full Access” permission to the newly created account.

Unhide All Objects

Usually migrating Rackspace to Office 365 involves more than just importing the mailboxes. Also, there could be Distribution Lists for sending and receiving emails in bulk, Contacts, Resources, and other objects involved in the Rackspace to Microsoft 365 migration procedure. It is important that these objects must be unhidden before the migration process. If you have distribution lists that use a common email address, ensure that you have the admins’ or the managers’ details.

Identify The Current Server

Rackspace to Office 365 migration can take place only if the user can coincide the current Rackspace server with Microsoft Exchange. Then, locate the server on which your Rackspace Emails are hosted. Users can find this on the Control Panel. Users need this address to connect with the Exchange Server at a later stage.

Select Your Office 365 plan

There are several Office 365 plans that users can opt from. The plan you would want should depend as much on the applications you need as on the size of your business. If you are a small business, you might opt for Office 365 Business Premium or Office 365 Business Essential. You might consider Office 365 Enterprise E3 or Office 365 Enterprise E5 if you are a part of a larger business or need more features.

Add Business Domain

The next step in this migration process of Office 365 is to include your business domain on Office 365. You need to do this to ensure that users continue to get their emails on the same email address they were using before. This can be done on the admin portal.

Start Rackspace to O365 Migration

The actual process of Rackspace to Microsoft 365 migration begins when two servers are synced. This can be done by creating a Migration Endpoint either in PowerShell or the Web GUI. This process involves identifying the DNS record of the Exchange Server for the Office 365 accounts and then connecting it with the Rackspace server.

Run Migration Batches

User does not need to overload their servers. So, they will move the objects in the mailboxes in batches. Assuming that you have a large number of items to move, you would be using the cutover migration method for migrating Rackspace mailboxes to Office 365. The time taken for this process could range from a few hours to several days, as it depends upon the size of the data. You can find the status of the migration process in the Exchange Admin Center.

Enable Users on Microsoft 365

Depending upon the number of users, you will have to procure licenses for each Office 365 account. Create accounts for each Office 365 user and reset the passwords for users to access their accounts. Once the Rackspace and Office 365 mailboxes of users are in sync, it is time to update the DNS records. It would be ideal to perform this operation during out-of-office hours to avoid impediments to business. Once the DNS records are updated, sync the mailboxes with a new batch to migrate any new item that may have been missed earlier. Finally, delete the batches and disable the old Rackspace accounts.

Rackspace to Office 365 Migration – Is It a Smart Thought?

The email migration from Rackspace to Office 365 can be done in as many as four sentences.

Make an administrator account. Pick your Office 365 plan. Buy licenses for your clients. Sync the email accounts. In any case, the obstruction lies in the details. There are numerous challenges related to independent email migration. For beginners, doing things like moving from Rackspace to Office 365 is a hard nutshell to crack.

In addition, there could be problems that can relate to compatibility and failures that could be hard to investigate. It is ideal to take the benefit of a professional application to migrate Rackspace email to Office 365.

Expert Method to Migrate Rackspace to Office 365

Download BitRecover Rackspace Backup Software that has a direct option to migrate Rackspace webmail to Office 365 as well as Rackspace Exchange to Microsoft 365 accounts. Even the tool is available for all Windows and Mac OS users.

Free Rackspace to O365 Migration Tool allows to transfer only 25 items from Rackspace Hosted Exchange to Office 365 including emails, contacts, and calendars. Even the software works the same as the pro edition so users can get much confidence before upgrading to the pro edition.

How to Migrate Email from Rackspace to Office 365?

  1. Start Rackspace to Office 365 Migration Tool and choose a source account, i.e., Rackspace Webmail, Rackspace Office 365, and Rackspace Hosted Exchange accordingly.
    rackspace to office 365 migration
  2. After that, Enter account credentials and press the Login button. You can also check the “Use Batch Mode” option for the bulk migration process.
    enter rackspace credentials
  3. Thereafter, Rackspace to M365 migration Tool will start uploading Rackspace emails into the software panel.
    uploading rackspace folders
  4. You can see complete Rackspace folders. From here choose the required necessary folders.
    select required rackspace folders
  5. After that, select Office 365 as a saving option.
    set office 365 as saving option
  6. Use advanced filters to migrate from Rackspace Hosted Exchange to Office 365 as per choice.
    advance filters
  7. Thereafter, set the required options, i.e., Save messages in default folders, I am Admin, Change Language, Export to Primary Mailbox, Export to In-Place Archive, and press Backup.
    migrate rackspace to office 365
  8. Fill password of the destination Office 365 account and press Sign In.
    enter office 365 credentials
  9. The process to migrate Rackspace email to Office is running. Please wait.
    migrate rackspace email to office 365
  10. The Rackspace Exchange to Office 365 migration process has been finished successfully.
    rackspace to o365 migration
  11. Login to your Microsoft 365 account and access Rackspace Hosted emails.
    login to Microsoft 365

Rackspace to Office 365 Migration Tool: Prime Features

Supports All Rackspace Accounts: This software is capable to migrate all Rackspace accounts to Microsoft 365 accounts as:

  • Rackspace Webmail to Microsoft 365
  • Rackspace Office 365 to Microsoft 365
  • Hosted Exchange Rackspace to Office 365

Batch Migration: This Rackspace to O365 Migration Tool is fully authenticated to the batch transfer of data from Rackspace to M365 accounts. For batch mode, use Admin credentials and don’t forget to check the “I am admin” option.

Transfer Complete Data: Rackspace webmail users can migrate emails from Rackspace to Office 365 with associated components, while Rackspace Hosted Exchange users can migrate everything to O365 including emails, contacts, and calendars.

Selective Migration: Before starting the migration process, the tool shows all Rackspace folders in the software GUI. Users can easily use checkboxes to check only required folders for migration.

Advance Filter: Rackspace to Microsoft 365 Migration Tool offers various filter options, such as Date Range, Email Address, Email Subject, Exclude Folders, and Has Words, to migrate choice data from Rackspace to Office 365.

Primary and In-Place Archive Mailboxes: The tool has separate options to migrate Rackspace Hosted Exchange to Office 365 primary, in-pace archive, and shared mailboxes accordingly.

Frequently Asked User Queries

Q 1: How do I transfer my Rackspace email to Office 365?

Follow the suggested steps for Rackspace to M365 migration:

  1. Firstly, run the Rackspace to Office 365 migration tool.
  2. Then, choose Rackspace and enter its account login details.
  3. After that, select the desired mailboxes and pick Office 365.
  4. Then, enter the account credentials of the Office 365 account.
  5. Finally, hit on the Backup tab to begin migrating Rackspace to Office 365.

Q 2: Can I bulk migrate emails from Rackspace to Microsoft 365?

A: Yes, you can easily migrate bulk Rackspace emails to Microsoft Office 365 account.

Q 3: What are the trial limitations of the demo version?

A: You can migrate the top 25 items from Rackspace to Office 365 account.

Final Words

The above blog explains how a user can efficiently migrate Rackspace Hosted Exchange to Office 365. This software is best for all home as well as enterprise users. There are no errors or restrictions associated with this utility. Hence, anyone can independently migrate Rackspace email to Office 365 with attachments too. For further queries, please contact our technical support team.

Recommended: Best Methods to Export Office 365 Mailboxes to PST Format