Convert Mail Assure Email Messages to Any Email Service & Format

  

Mark Regan
Published: March 20th, 2026 • 11 Min Read

Why Users Convert Mail Assure Email Messages?

Email communication is vital in today’s world. N-able Mail Assure also provide reliable email backup solution, but the situation changes here because it exports emails in ZIP format. While ZIP files are good for storing emails, they cannot be directly accessed or imported in most email services.

Some other reasons are also mentioned here to help you understand why users should convert Mail Assure email messages into compatible formats.

• A zip file cannot be directly opened in Outlook, Gmail, Thunderbird & other popular email services.
• Email compatibility is necessary today, as many users rely on further email clients.
• In ZIP file, emails cannot be searched easily like other email clients that provide advanced search features.
• Email files can be easily shared with and migrated to team members. Whereas migrating Zip file involves significant hassle.
• If users convert Mail Assure Email Messages, it also preserves attachments, structure, and overall data integrity.
• Effortless access on laptops, smartphones, and tablets, unlike Zip file.
• Users get smooth workflow without interruptions caused by unreadable ZIP files.

After knowing the main reasons to converting Mail Assure Email Messages, now move to the next step to convert Mail Assure email messages.

What are N‑Able Mail Assure Mail & export options?

Users can manage, protect, and preserve all business emails efficiently with N‑Able Mail Assure’s cloud-based solution. One of the best key features of Mail Assure is the ability to export archived email messages. It is important when users migrate emails, share them with others, & keep local backups. But the problem raised here, not all users are familiar with the available export options. Users also don’t know how they work.

Follow steps to export Mail Assure email messages

• Open Mail Assure account >> Go to domain >> email-level dashboard.
• Click on “Incoming” & then choose “Logs” option.

• Click on filters and find the exact emails you want to export.
• Select “In Archive = Yes” option to see only archived emails.
• Tick checkboxes next to all emails you want to export.
• Now choose “Export message from archive.”
• Users need to configure some export settings: “File Name”, “Maximum Size”, and “Create Password.”
• Once all steps are done, click on “Export” option.
• You will get an email notification when archive is downloaded.
• Check ZIP file that has all your archived email messages.

Exporting Mail Assure Emails in ZIP Now, What do Next?

So, users have now successfully exported their emails from Mail Assure. At first, everything looks fine, but when you download the archive file, it saves as ZIP.

But the next challenge starts here, because when you extract ZIP file, it will provide emails in EML format. If you don’t know about this fact, “EML is a standard format.” Multiple email clients support EML format. Importing EML files to Thunderbird is easy because the EML format is supported in Thunderbird.

The problem didn’t end here because many widely used email clients don’t support EML format, so now what to do to access Mail Assure ZIP emails in other email clients.

Restrictions with Mail Assure EML Format

After getting EML files from N-able Mail Assure, users are still facing multiple types of problems. Basically, EML format create compatibility issue because it works with some email clients. There are some other reasons also mentioned in this blog that help you to know what type of users face limitations with Mail Assure Email Messages.

• No Direct Conversion Option: If you want to convert Mail Assure email messages to another email service, then you need to use multiple email clients. It creates a barrier if users do not want to pay for additional software.
• Limited Support: EML files are not universally supported. Multiple popular email platforms do not provide direct option to convert Mail Assure Email Messages.
• Not Open in Outlook: Microsoft Outlook has more than 400 million users, and EML cannot be opened in Outlook directly. To access EML files in Outlook, users need to convert EML to PST format. Outlook supports PST format and users can access all EML files once they are converted to PST format.
• No Direct Import in Gmail: At the current time, Gmail also has 2 billion users, and there is no direct option to import EML to Gmail. Users need additional software for EML to Google Workspace & Gmail Migration.
• Difficulties in Bulk Management: Handling a few files is easy for anyone. If users have bulk of Mail Assure email messages in EML files, they need to convert Mail Assure Email messages into any email client.

Free Method to Convert Mail Assure Email Messages

After exporting emails from Mail Assure, users receive their data in ZIP format, which contains EML files. While professional tools provide an easy solution. Sometimes, users also prefer free methods if they have small number of Mail Assure messages.

1st Solution: Use Microsoft Outlook as a Bridge

1. Open Microsoft Outlook.
2. Create a new folder within Outlook.
3. Drag and drop all Mail Assure Email files into that folder.

2nd Solution: Free Online EML Converter

1. Choose any free online EML conversion tool.
2. Upload Mail Assure file
3. Select the desired format
4. Click convert
5. Download output file.

Terms & Conditions of the Free Method

• Install & Configure Microsoft Outlook.
• Outlook does not create a proper PST file automatically.
• Converted Mail Assure email messages folder structure is not maintained.
• Attachments or formatting may break.
• Required knowledge of Outlook.
• Not safe to Import large size Mail Assure email messages.
• There is no privacy when users import Mail Assure messages.
• Free converters have a file size limit.
• Required strong internet connection to convert Assure Mail messages.

Why Users Prefer Pro Method Over Free Solution?

Yes, there is a free method also available that provides conversion from Mail Assure messages to Outlook, Gmail, and other email clients. But, free methods have multiple types of limitations that also make possibilities to data loss. There are some reasons also mentioned here:-

• Pro solution saves users time & efforts that they waste on free method.
• Avoid compatibility issues when users try to convert Mail Assure messages.
• Need advanced technical knowledge about email clients and their functions.
• There is no guarantee for accurate Mail Assure conversions.

Final Thoughts

This blog provides a step-by-step solution to convert Mail Assure mail Messages without any worry. Firstly, users need to use “Log Search export” to get Assure Mail messages in ZIP format. After extracting files, it will give you an EML format. After that, you can now convert all Mail Assure Email Messages into any required format.

To truly access, manage, or migrate Mail Assure archived data, users need a perfect solution to convert email into compatible formats. This professional solution helps users to convert Mail Assure email messages to the format. It also ensures that your data remains accessible. It also organized Assure Mail data according to date, subject, and year-wise. With this solution, users can access their Mail Assure emails on different platforms.