Add Amazon WorkMail to Outlook with Easy Setup Guide

Trying to add Amazon WorkMail to Outlook constantly for your business but can’t? You want to access everything you have inside Microsoft Outlook, then you’re in the right place. Setting this up is actually easier than most people think. Once you know properly about how to add Amazon Workmail to Outlook you will be comfortable while performing the entire process.

In this article, walkthrough exactly how to add Amazon WorkMail to Outlook, step-by-step, without any hassle and keep your workflow maintained and easier than before.

Why to Add Amazon WorkMail to Outlook?

Before diving into learning to Add Amazon Workmail to Outlook, let’s quickly understand why this concept matters.
Amazon WorkMail’s default web interface works fine but let’s be honest that most professionals live inside Outlook. When you should add AWS Workmail to Outlook you get:

• A single inbox for all your emails.
• Offline access to your emails, calendar, and contacts.
• Outlook’s powerful organizational tools like rules, categories, and flags.
• Seamless calendar and contact sync.
• A much smoother day-to-day email experience

All these reasons leads us to connect Amazon WorkMail to Outlook. We all know that how much of an excellent platform Outlook is. You may want to access your emails, calendars and attachments without any internet connection which is why you may want to add AWS WorkMail to  Outlook.

Requirements Before You Add AWS WorkMail to Outlook

Before you configure AWS Workmail in Outlook, make sure you have following handy:

• Your Amazon WorkMail email address. ( e.g. [email protected] )
• Your WorkMail Password.
• Your organization’s WorkMail server details ( your admin can provide this )
• Microsoft Outlook installed on your computer.

How to Add Amazon WorkMail to Outlook on Windows

Step 1: Open Outlook and Go to Account Settings

• Open Microsoft Outlook on your Windows PC
• Click on File in the top left corner.
• Select Account settings and then click Account Settings again from the dropdown.

Step 2: Add a New Email Account

• In the Account Settings window, click the Email tab.
• Click New to begin adding a new account.
• Select Manual setup or additional server types.
• Click Next.

Step 3: Choose the Account Type

• Select POP or IMAP and click Next
• This is the method used to connect Amazon WorkMail to Outlook via standard email protocols.

Step 4: Fill in Your Account Information
Now fill in the following details:

Your Name: Enter your full name as you want it to appear on sent emails
Email Address: Enter your full Amazon WorkMail email address.
Account Type: Select IMAP ( recommended) or POP3

Incoming Mail Server:

• For IMAP: imap.mail.us-east-1.awspps.com
• Port: 993
• Encryption: SSL/TLS

Outgoing Mail Server ( SMTP ):

• smtp.mail.us-east-1.awsapps.com
• Port: 465 (SSL) or 587 ( STARTTLS )

Username: Your full WorkMail Email Address
Password: Your WorkMail Password

Pro Tip: Your region in the server address will depend on where your WorkMail organization is hosted. Check with your AWS admin if you’re unsure.

Step 5: Test & Finish

• Click More Settings and then Go to the Outgoing Server
• Check My Outgoing Server ( SMTP ) requires authentication.
• Select use the same settings as my incoming mail server.
• Click OK, then click Next.
• Outlook will test the connection and if everything is correct, you will see two green checkmarks.
• Click Finish.

That’s it! You’ve successfully managed to add Amazon email to Outlook on Windows. Now, you can easily connect Amazon WorkMail to Outlook and use them in a different platform.

How to Add AWS WorkMail to Outlook on Mac

The process on Mac to add AWS WorkMail to Outlook is slightly different but straightforward.

Step 1: Open Outlook and Add Account

• Open Microsoft Outlook on your Mac.
• Click Tools in the top menu bar.
• Select Accounts
• Click the + (plus) button at the bottom left and choose New Account

Step 2: Enter Your WorkMail Email

• Type in your Amazon WorkMail email address and click on “Continue”.
• When prompted, choose to set up the account manually.

Step 3: Select Accordingly 

• Choose either IMAP or SMTP as the account type.

Step 4: Enter Server Details
Fill in the same server details as mentioned in the Windows section above:

• IMAP Server: imap.mail.us-east-1.awsapps.com, Port: 993, SSL enabled
• SMTP Server: smtp.mail.us-east-1.awsapps.com, Port: 465 or 587, SSL enabled
• Enter your username ( full email ) and password.

Step 5: Save and Sync

• Click Add Account.
• Outlook will verify the settings and start syncing your mailbox.

Now, you’ve successfully managed to add Amazon WorkMail to Outlook on your Mac.

How to Sync Your WorkMail Calendar and Contacts in Outlook

Setting up email is one thing but most people also want their calendar and contacts to sync. Here’s how to do that. This method is used to sync your calendar and contacts in Outlook and to add to AWS WorkMail to Outlook.

Amazon WorkMail supports CalDAV ( for calendar) and CardDAV ( for contacts), but Outlook on Windows doesn’t support these protocols. Here are your options:

Option 1: Use the EWS ( Exchange Web Services )
Amazon WorkMail Supports Microsoft Exchange protocols. To use it follow the steps below:

1. In the New Account setup, instead of IMAP, look for the Exchange or Work/School account option.
2. Enter your WorkMail email address.
3. Outlook may auto-detect the server settings if your domain is properly configured.
4. This method syncs emails, calendar, and contacts all at once.
5. This is the cleanest way to configure AWS WorkMail in Outlook if you want full sync.

Common Issues When You Add Amazon WorkMail to Outlook

Here are a few things that can go wrong and how to fix them quickly:

• Double-check your server address and make sure you’re using the correct AWS region in the URL.
• Keep a check on the port: 993 ( IMAP)and 465/587 ( SMTP ) are not being blocked by your firewall.
• Make sure that you’re using your full email address as the username and not just the username part before the @.

If you’re currently setting up Amazon Workmail with Outlook, you should also plan your migration to an alternative platform as Amazon WorkMail is going to shut down permanently till March 31, 2027. Backup Amazon WorkMail Data to avoid any sudden loss.

Back Up Your WorkMail Data with A Dedicated Utility

Whether you’re simply setting up Outlook or preparing for the 2027 shutdown of WorkMail, protecting your email data should be a top priority. To add AWS WorkMail to Outlook should be your secondary task. That’s when a dedicated software solution like BitRecover Email Backup Software comes in.

This AWS WorkMail to Outlook Importer Tool allows you to safely export and back up all your Amazon Workmails like emails, calendars and attachments etc.

Key Features of AWS WorkMail to Outlook Importer Tool:

• Supports Amazon WorkMail and other email platforms
• Export emails to PST, PDF, MBOX, EML, MSG and more.
• Zero data loss as it backup everything including attachments.
• Works for both individual users and bulk/enterprise backups.
• Simple interface and no technical expertise needed.
• Ideal for migration prep before switching platforms.

Final Thoughts:

Setting up and managing to add Amazon WorkMail to Outlook is a easy and simple process once you have the right guidance. IMAP works well for basic email access, while the exchange method provides full sync for email, calendar, and contacts together.

You can use above manual methods to add AWS WorkMail to Outlook securely but always remember to backup your data as protecting it can’t be risked.