How to Fix Outlook Save All Attachments Greyed Out Issue

  Mark Regan
Mark Regan
Published: January 20th, 2026 • 7 Min Read

Microsoft Outlook is a globally used email client. It offers a variety of features such as Contacts, Calendar, Appointment Scheduling, Tasks & To-Do, and Reminders & Alerts, etc. Sometimes users face the Outlook save all attachments greyed out issue in their Outlook application, and they don’t know why Outlook save all attachments not working. If you are also the person who needs a solution to this problem, then you are on the right page.

Outlook save attachments greyed out when you forget to select an attachment or the Internet connection is slow. In this blog post, we will test both manual and professional methods to fix this issue and suggest the correct method to you. Read this blog till the end!

Common Mistakes that Cause Outlook Attachments Save Disabled!

  • Viewing Emails in only preview mode, and not saving in their desktop.
  • Opening the emails directly from the search results.
  • Some emails display links when you assume they are attachments.
  • Trying to save blocked file types such as (exe, bat, js).
  • Problem creation by Outlook Add-ons blocks the save attachment button.
  • Avoid official Microsoft Outlook updates when required.

These are the common mistakes that are made by us, due to which Outlook save all attachments greyed out.

After identifying the common human mistakes, we now understand the reasons in the next section why the Outlook attachment save option greyed out

Possible Reasons for Outlook Save All Attachments Greyed Out

  • If you don’t have the required permission in your computer system, then you are unable to save Attachments
  • Maybe the IT department of your organization is restricting your attachment-saving option or has set the feature limitations
  • If your Outlook profile gets corrupted which is because some features, including the attachments saving option is greyed out.
  • When your Outlook settings are set to view mode, due to which you can only preview attachments and don’t download, then the button will be greyed out
  • Some of the antivirus software will block the Outlook attachments, especially when they scan the attachments and find something suspicious.
  • When the emails are in HTML or Rich Text format, then saving attachments is quite tricky, so the saving option is greyed out.

These were the key reasons, which is because Outlook save all attachments not working.

Now, we understand the reasons for the Outlook save attachments greyed out. Let’s move towards the solutions to fix this issue.

How to Fix Outlook Save All Attachments Not Working Manually

To fix the Outlook attachments save disabled issue manually, follow the tested steps below, and fix your Outlook attachment save option.

Step 1. Settings from Outlook

  1. Open the Outlook application on your desktop PC.
  2. Go to the “File” option and click on the “Options” menu.
  3. Then, go to the “Trust Center” and click on the “Trust Center Settings.”
  4. After that, select the “Attachment Handling” section and check all the settings manually.
  5. Then, read all the settings and set the new settings, and click on the “OK” button.

Done! Your savings option is fixed.

If this doesn’t work, you can try step 2.

Step 2. Disable Antivirus Software

Temporarily disable your antivirus software for the Outlook scan from the antivirus settings, and check your Outlook.

If this won’t work, try step 3.

Step 3. Fix with Outlook Add-ins

  1. Open Outlook on your Operating System.
  2. Then, go to the “File” menu and click on the “Options.”
  3. After that, click on the Add-ins tab to see if any add-ins are blocking attached files.
  4. Now, disable the suspicious add-in that is blocking the attachment saving options.
  5. Then, click on the button “OK.”

Done, your saving attachment option will start working again.

If this does not work, then you can use the suggested fix in step 4

Step 4. Update Outlook

  1. Open Microsoft Outlook on your computer PC.
  2. Then, go to the “File” menu and select the “Office Account.”
  3. After that, click on the “Update Options” button.
  4. Now, click on the “Update Now” button to start updating.

Done! After updating your Outlook save all attachments greyed out button works normally.

You can try the bonus step if this step is not working.

Bonus Step. Reinstall Outlook

If all the suggested steps do not help you fix the Outlook save all attachments not working issue, then you need to reinstall your Outlook Application.

Done!

After following all the recommended manual methods, you can fix your Outlook save all attachments greyed out. But every method has its own limitations that you should keep in mind before applying any of the manual steps.

Limitations of Manual Solutions

  • Works only when issues is simple in your Outlook, not useful in case of big issues.
  • Disabling the antivirus may be risky; you have to adjust the manual settings, too.
  • If you disable the add-ins, you may lose the add-ons feature and consume time identifying the disturbing add-ins.
  • The Update Process is time-consuming if the update is not completed properly from the server, then chance of corruption will occur.
  • High Risk of data loss and reconfiguration of the account may consume time.
  • These were the limitations of using the manual solutions to fix the Outlook save all attachments not working.

However, in this case, the use of professional suggested solution is a great option.

Resolve Outlook Attachment Save Option Greyed Out Professionally

As we have already tested all the manual steps to fix Outlook save all attachments not working issue. Now, to fix this issue professionally, we are using the PST file Converter by BitRecover. This tool will help you to extract attachments from Outlook without any hassle. It converts all your PST files with complete data integrity and attachments, so you don’t need to worry about your attachments. The tool is compatible with both Windows and MacOS users, so you no need to be concerned if you are a new user.

Quick Steps to Fix Outlook Save All Attachments Not Responding

  1. Open the tool on your computer PC and click “next” to start.Open the PST converter tool
  2. Then, select the “convert configured Outlook mailbox data” option.Select Configured option
  3. After that, click on the “next” button, select the “mailbox folders,” and click on the “next” button.outlook save all attachments greyed out
  4. Then, select “PST” in the saving option, set the “destination” path, and click on the “next” button.outlook save all attachments not working
  5. Afterwards, you will get a message of “conversion completed successfully”, click “OK”.Message of completed

Done!

Finally, you will save all attachments at new location.

Advantages of Using Professional Solution

  • It can convert batch PST files at once without corruption.
  • This utility gives you hassle free solution with complete data integrity.
  • The file hierarchy will be maintained during the conversion process.
  • Its user interface makes it easy to use for both tech and non-tech users.
  • Its selective folder option allows you to convert specific folders.

These were the advantages of a professional solution.

Final Thoughts

In this blog, we explained why Outlook save all attachments greyed out. We briefly describe the most common mistakes along with the reasons why Outlook save all attachments not working. Additionally, we also tested both manual and professional methods to fix this issue and found that the use of manual solutions can only work when the issue is normal. However, the professionals recommended solutions fix the attachment problem in just a few seconds. So, the correct solution is a professional solution that will help you to get your solution quickly.


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