How to Resolve Inbox Folder Not Showing in Outlook Error

1st Solution: Fix Inbox Folder Not Showing in Outlook by Reconfiguration

There are two steps you need to follow to resolve Outlook folders disappeared issue using the Reconfiguration.

1st Step: Remove Existing Account

1. Open Microsoft Outlook on your computer PC.
2. Go to the “File” menu, select “Account Settings”, and click on “Account Settings” to open it.
3. Then, select the “Account,” click on the “Remove” button, and choose “Yes” option.
4. Done, your account is ready for reconfiguration. Now, follow the second step to move ahead in this solution.

2nd Step: Reconfigure Same Account

1. After removing the account from Outlook, restart Outlook.
2. Then, click on “File” option from the navigation bar.
3. Click on “Add Account” button or choose “Account Settings,” select “Account Settings,” and click on “New” button.
4. After that, enter your old account “ID” & “Password” and click on “Connect” button.
5. Finally, close your Outlook application and restart it, and wait for a few minutes to sync your Outlook properly with the Exchange server or Outlook server.

2nd Solution: Resolve Outlook Folders Disappeared with New Account

In this solution, you only need to add a new account inside Microsoft Outlook to solve inbox folder not showing in Outlook error.

1. Open Outlook on your desktop personal computer.
2. Go to “File” menu and click on “Add Account” button.
3. Then, enter the “New” account “ID” along with their “Password” on it.
4. Finally, click on “Connect” button.
5. Done! You will get all Outlook folders in your new account, including “inbox.”

Note: To use this solution, you need to have one more already created New Outlook Account.

3rd Solution: Solve Inbox Folder Missing in Outlook Using ScanPST.exe

To use this solution, you need to follow two detailed steps carefully, which are described below.

1st Step: Find Outlook File Location

1. Open Outlook on your laptop or personal computer.
2. Click on “File” option on the navigation bar.
3. Then, choose “Account Settings,” select “Account Settings,” and go to “Data File” tab.
4. After that, click “Open File Location” button to get the file location of the existing account.
5. Now, move ahead to the second step to locate and open the “ScanPST.exe” tool.

2nd Step: Find, Open & Repair

The ScanPST.exe tool is located in multiple locations as per the different versions of Outlook, so in my system, the ScanPST.exe is located in this location {C:\Program Files (x86)\Microsoft Office\…}. You can find it by using this location, but check other folders also.

1. After finding “ScanPST.exe” tool, run on your desktop screen.
2. Click on “Browse” and open the file of your existing account, which you found using the first step.
3. Then, hit “Start” button to start the scanning process.
4. Now, this tool will scan all the errors in your Outlook Data files and wait for the completion of the scan.
5. After the completion of the scan process, the “ScanPST.exe” tool will show you an error message if an error was found.
6. If “ScanPST.exe” shows you an error, then click on “Repair” button to start repairing.
7. Before, click on “Repair” button, check option “Make a backup of scanned file before repairing.”
8. Finally, you will get a message of completion after a few minutes, depending on file size.

Note: You need to close your Outlook application before using ScanPST.exe tool, so first close Outlook completely to open it.

Using all the manual solutions, you can fix Outlook folders disappeared issue in free. But you should also check the loopholes of these free solutions in the next section to resolve inbox folder not showing in Outlook error.