BitRecover Fixed OST Corruption Issues, which Restricts Send/Receive Emails

Case Study, February 15, 2018

The occurrence of error creates an issue while managing the data. Similar, while working on Microsoft Outlook, users face an error of send/receive email. Due to which, users get an error message. Similar is the situation faced by one of our client Mr. Martin and then, BitRecover OST to PST Converter helps to resolve their error.

Background

“0x8004010F” error is faced in Microsoft Outlook email application when Mr. Martin tried to send or receive his mail. Due to this error, Outlook mailbox data (OST files) fails to get synchronized with Exchange Server. Hence, it creates a big trouble while sending or receiving any email.

OST Corruption Issues Main Problem

While working on MS Outlook 2010 with the Exchange Server 2007, suddenly Mr. Martin faced an issue, which limited sending an email from MS Outlook. The error message was showed on Mr. Martin’s desktop was:

0x8004010F: Outlook data file cannot be accessed.

Even when he tried to receive his emails, the same restrictions were there. Moreover, Mr. Martin was not able to synchronize his offline address book in Outlook account. MS Exchange Server 2007 was unsuccessful to download the offline address book files (in the cache mode enabled) and shown same error code with a different message:

 0x8004010F: The operation failed. An object could not be found.

Altogether, these problems were creating barriers to carrying out smooth communication procedure.

0x8004010F Error Fixed

Actual Cause Behind 0x8004010F Error Related to OST Corruption

Mr. Martin contacted to BitRecover Company with major concern about the mailboxes data inaccessibility. After exactly evaluating, BitRecover Technical expert team found the reason behind the inaccessibility of mailbox. The issue was due to generic MAPI error that highlighted the diversity of issues including the issues of OST data corruption. The data files were hampering normal synchronization procedure due to which Mr. Martin was unable to send or receive emails.  The Outlook, which was configured for using proxy settings, was utilized by the Windows Internet Explorer at the same time. That is why the Offline Address Book (OAB) list was found corrupted or missing in the email address.

Precise Solution

BitRecover team inspected the case of Mr. Martin. After analyzing his issues, the technical team recommended to set up new Account in a way to resume smooth Exchange procedure of Outlook. Therefore, the expert utilized the Auto Account Setup to make the IMAP email account and manually organized server settings to create new MS Outlook profile as a default. However, this procedure fails to resolve the issue with proper accuracy. Hence, BitRecover team presented the complete issue before Mr. Martin. The most important thing was that it was not only a single problem, which was hampering smooth communication procedure in MS Outlook. Therefore, without making any delay or risking the account information, Technical Expert team of BitRecover recommended an error-free solution, i.e. BitRecover OST Converter to fix all the issues. The software makes easy for users to recover all the inaccessible, damaged, or corrupted OST data and gives an option to save recovered data in PST format. The tool creates UNICODE PST file. The application is completely safe and secure to use. The best thing is that the tool is operable on all Windows OS and does not need Outlook and Exchange connectivity to execute the process.

Result

The solution given by BitRecover without data loss from the threatening issue of “0x8004010F” error – had totally impressed Mr. Martin. He was successfully able to send/receive all his Outlook emails and able to use address book information.

Positive Feedback for BitRecover

“The solution that you have was a surprising tool for me. I was thinking I have lost all my crucial data. However, you people helped me a lot by providing me such a useful application. The tool was quite easy to be operated without any technical knowledge required. Thank you so much BitRecover.”