How to Fix eM Client Not Working Issue? Easy Ways to Fix

Rollins Duke   
Published: May 10th, 2024 • 7 Min Read

Summary: Is your eM client not working? Worry not! Here is the solution. In this article you will get multiple techniques to resolve if your eM not working due to any error. We will overcome all the challenges and errors related to your eM client and instantly make it work though this detailed guide.

eM Client is a desktop-based application that doesn’t just provide email, but also offers Personal Information Manager services along with Instant Messaging. This email application stores emails, attachments, contacts, calendars, and more at a default location.

Users will find folders from eM Client such as Attachments, Category, contact data, Contact Index, Event data, Folders, IM, and more at this location. Due to several issues, sometimes the eM client stops working. In this case, users get worried about their data and face so much frustration. In the following guide, you will explore instant and simple ways to efficiently resolve eM not working issues.

Why Is Your eM Client Not Working?

Sometimes there are small errors that prohibit your eM client from working. These errors can get resolved easily. But if there is a major cause behind this error, then it can be quite problematic. You can tackle this issue depending on the following circumstances:

  • Make sure your device is connected to the internet properly as eM client requires a proper internet connection to run.
  • Verify that the email server you are using is not facing any downtime or technical issues.
  • Ensure that you are using the latest version of eM client as older versions are prone to encounter errors.
  • Review your eM client account’s settings and ensure they are configured correctly.
  • Corrupt data and user profiles can also cause eM client not working issues. In this case you need to reset or repair the program.
  • Third party plugins and add-ins can also cause temporary errors and hinder eM client’s performance.

Manual Solutions to Fix If eM Not Working

You can try the following manual ways to simplify if your eM client not working. If nothing works, you can directly use the all-in-one solution, specially designed to tackle all the issues related to eM client account, mentioned after the manual ways:

1. Check the Antivirus

The most common of this problem can be your Antivirus software. If eM Client is not sending or receiving emails, the issue could be the antivirus. To fix the problem, be sure to check if eM Client is added to the exclusions list in both the antivirus and firewall. User’s issue can be solved by removing antivirus from the system. But no one can give a 100 % guarantee that this method will work.

2. Make Sure that eM Client is Up to Date

If user’s eM client not working, then user might be able to fix this issue simply by updating the email client. Certain issues with eM Client can appear, and the best way to fix them is to keep the eM Client up to date every time. This application usually updates itself automatically, but users can also check for updates manually if they want. If eM Client is already up to date, then this solution is not an appropriate solution for this issue.

3. Reinstall eM Client

If the user’s eM Client isn’t receiving emails that might be because the installation has been corrupted. This can occur for various reasons, and in order to fix eM not working issue, it is best to reinstall the application. There are various ways to do that, but the best method is to uninstall the software first and then install it again.

All these above-mentioned solutions will not give a 100 % guarantee of solving the issue of eM client not working. The user will only waste his precious time by investing here. So, it’s better to opt for a professional solution which will give user guarantee of solving the problem.

Also Read: How to Convert eM Client to Thunderbird?

Professional Solution to Access eM Client Data Instantly

Users can take the help of professional software for solving the issue of eM client not working or showing emails. By using eM Client Converter Tool user can access his eM Client account easily. This tool export batch eM Client folders at once without changing the folders hierarchy. It also keeps all email attachments present in each eM Client file during the conversion process.

This application has multiple file naming options to save eM Client data in single email formats. It can convert eM client emails with components and attributes i.e. To, Cc, Bcc, From, etc. By converting emails to different saving option user can easily use their eM Client emails.

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How to Solve the Issue of eM Client Not Working? – Steps

Follow some simple steps to start using above-mentioned application easily:

1 – Install and run the suggested software on your system.

2 – Then it will offer two options to load emails i.e., select files or select folders.

Software for eM client not working

3 – Select exported files of em client from your machine and click on Next.

Select exported files

4 – After that select eM Client folders and press the Next button to resolve eM client not working.

select eM Client folders

5 – Now choose the required file saving option from the given list.

saving option

6 – User can select the file naming option according to requirement.

eM Client not connecting to server

7 – After that, user can select the destination path as well according to his choice.

Destination path

8 – Now click on the Next button to start the conversion process. After completion click on Ok to fix eM client not working error.

eM Client not showing emails

9 – Finally, after completion tool will automatically open the resultant data.

resultant data

Characteristics of Software to Resolve eM Not Working

  • Dual options to Export eM Client Mailboxes
    The tool is built up with a simple interface.  So that any non-technical user can use the tool to convert eM Client to Outlook / Thunderbird / Office 365 / Windows Live Mail / Gmail and other required formats without taking help from the technical expertise. Two advance options are available in the tool that can also help to resolve eM client not working problem, i.e. Select Files and Select Folders. User can choose the Select Files option when they want to export only a few eM Client to emails. And Select Folders will load the entire eM Client mail folder and will convert multiple eM Client files at once in an exact form without consuming the user’s time and efforts.
  • Retains Original Folder Structure
    This application preserves the original folder structure during the conversion process and give you peace of mind if your eM client not working. After finishing of the task, the tool provides the same folder structure so that users can easily understand the resultant data. Suppose, if user is converting eM Client INBOX folder then it will store the resultant data in INBOX folder.
  • Migrate Selected eM Client Files / Folders
    After uploading eM Client files / folders in the software window, user can see them in software GUI. From here, users can choose only desired eM Client files / folders for conversion from the whole database. It is the most important feature because it allows user to avoid the conversion of unnecessary eM Client folders.

Wrap up

Here we have discussed about the user’s issue of eM Client not working (eM Client stopped working). There are both manual and professional solution available for eM not working issue. But manual solutions did not provide a 100 % guarantee of success. By using software user will definitely can gid rid of his problems. For the convenience of user’s demo version of the tool is also available in which he can convert up to 25 emails. For more features, users can opt for a licensed version as well.