How to Ungroup Emails in Outlook?

  

Rollins Duke   
Published: October 15th, 2025 • 5 Min Read

Hello folks, As many users on reddit and other tech communities are asking about how to ungroup emails in Outlook. After deep research and testing, we have come with all reliable methods to help you ungroup emails in Outlook quickly and effectively.

Outlook organizes emails by default using the Conversation View, which groups all relevant messages at one place. To easily track whole email threads, it can sometimes make it harder to locate individual messages quickly.

Ungrouping emails in Outlook gives you a relevant message, making it easier to manage, read and respond emails efficiently. Whether you are using a desktop app, web version or mobile app, understanding how to ungroup emails can improve your overall Outlook email management and also can be the reason for increasing productivity.

Outlook Conversation View is a feature designed to group emails into a single thread. This means all replies and forwards related to the same subject appear at the same place. Creating conversation chains. By default, Outlook offers to view long email discussions without skipping any communication.

However, this feature can be helpful, but it’s not reliable for everyone. As some users need to view each email separately, especially when handling large size mailbox data or need to filter unwanted messages with similar subjects.

How to Ungroup Emails in Outlook (Desktop Version)?

If you are using the desktop version of Microsoft Outlook, you can easily ungroup emails by disabling conversation view. Follow the instructions as we have stated below:

1. Open Microsoft Outlook on your pc.
2. Navigate to the Top Bar Menu and click on the View tab.
3. In the Messages Group, locate the option labeled Show as Conversations.
4. Uncheck the Box next to Show as Conversations to turn off the conversation view.
5. A pop-up will appear asking if you want to apply this change to the current folder or all mailboxes choose the one that suits your preferences.

How to Backup Outlook Emails Before Making Changes?

Outlook data is always considered as crucial for organization and personal purpose as it contains client’s, co-worker communication about projects and many more. So, we recommend you to choose BitRecover PST File Converter as it allows you to save Outlook data in 39+ formats to easily access it without depending on any specific platforms.

1. Download and run Recommended Software on your system.
   
2. Click on Convert configured Outlook mailbox data and tap Next button.
   
3. Preview to select Outlook mailbox folder as you want to backup.
   
4. Choose the Saving option as per user comfort.
   
5. Browse destination path and select advanced filter to export crucial data to save time and storage.
   
6. Press Convert to start backup Outlook emails and confident to apply any changes with Outlook data and no worries about losing any Outlook data.
   

Ungrouping Emails in Outlook Web App (OWA)

If you use Outlook Web App(OWA), you can easily ungroup emails by adjusting your message organization settings. Follow steps below:

1. Login to your Outlook Web App through a web browser.
2. Click on the Gear icon in the top right corner of the screen.
3. In the search box, type Conversation View or scroll down to find it under the Mail Section.
4. Go to Mail and click on Layout and select Message Conversation.
5. Under Conversation View, select Show each message separately or uncheck Show Messages arranged by conversations.

How to Ungroup Emails in Outlook App on iPhone?

1. Open the Outlook App on your iPhone.
2. Tap on your Profile icon or the gear Setting icon in the bottom corner.
3. Scroll down to find Organize email by thread.
4. Turn Off the Toggle Next to organize email by thread.

How to Ungroup Emails in Outlook Mobile?

1. Launch the Outlook App on your Android.
2. Tap on the Setting icon in the bottom navigation bar.
3. Scroll to the Mail Section.
4. Locate the option Organize email by thread.
5. Toggle Off these settings to disable conversation grouping.

Troubleshooting Common Issues

1. Go to the View tab and uncheck Show as Conversations.
2. Choose All Mailboxes and close Outlook and open it again to refresh the settings.
3. Exit Outlook and Press Win+R and type %local/appdata%\Microsoft\Outlook and delete temporary files.
4. Now, Go to Check for Updates and Install Newer version of Outlook.
5. Logout and login again to apply changes.

Benefits of Disabling Conversation View

• You can see every email separately instead of in long threads.
• It’s easier to find specific messages.
• Make Inbox cleaner and organized.
• You can sort and remove emails easily.
• Less confusion when subjects are familiar.

Ending Remarks

Let’s sum up! We have shared all effective methods to ungroup emails in Outlook webmail, desktop, android or iPhone. You can choose the method that meets your needs and platform. As a suggestion, always backup Outlook emails before applying any changes to keep your data safe and no worries about data loss. See you in our next blog with more user-focused queries and proven solutions!