Tips to Recover Photos from NTFS File System Infected Device

Rollins Duke   
Published: May 9th, 2024 • 3 Min Read

Whether it is a wedding, cultural event, corporate events, fashion, portfolio, annual events, etc., professional photography is something that cannot be missed. The RJ Photography is one of the best photography studio that gives an extensive of photography service to capture all the moments. However, in one occasion, the photos files saved in the drive got corrupt because of the File System Error. All their collection got inaccessible and damaged that affect their business a lot. On the best note, BitRecover Data Recovery Software helped RJ Photography and retrieves all their corrupted, damaged, and inaccessible data files.

Description of Hard Drive

We all know that external hard drive is an ideal way to save crucial photographs or any other data.

Brand– WD My Passport

Storage Capacity– 2TB

Serial no. – WX41A676JSTX

Issue Faced by the Customer

One day after the photo shoot when the team of RJ Photography reached and transferred the events photograph on their Windows machine. Then, one of team member connected the external hard drive with their system. When the HDD was connected all of sudden a message pop-ups to format the drive. This further leads to the inaccessibility of Photos saved on the drive. To retrieve the photo files from the affected HDD, one of the team members of RJ Photography contacted to BitRecover 24*7 Technical support service. BitRecover’s support executive makes them calm, understand their complete issue, and suggested them BitRecover Data Recovery Wizard to use. The software helps them to retrieve the whole data in the exact form.

What actually Went Wrong in the Drive?

The technical team of BitRecover after providing the solution explained the reason behind the issue that leads to data loss situation. Actually, the read/write error comes up because of the NTFS file system error. The error was begun due to disk corruption in NTFS file system, bad sectors, disk integrity corruption, or even other similar errors. Even the partitions were also inaccessible as HDD was in the bad sector.

BitRecover Rapidly Recovers all Photo Files

The tool is programmed in such a way that it makes easy for users to recover corrupted, inaccessible, or damaged data in its original form. The application is 100% secure to use and takes only few moments to retrieve the data in its exact form. The tool is the algorithm with all the advanced features that make easy for users to recover all the data by preserving its data integrity, folder structure, file formats, etc. The tool is operable on all Windows OS including the latest edition Windows 10. The software gives an option to save the recovered data at desired location after the recovery.


The client gets the benefit by using this software as it retrieves their data in its original form.  The solution is scalable according the clients feedback and anyone can easily recover their data to maintain their work continuity as well.

Verdict by RJ Photography

The client gets all its data in few moments only and was very satisfied with the solution.

“You people are amazing as I don’t have words to express my thanks to you.  Your perfect work, the best way to communicate and understand the user’s concern makes you the excellent solution provider. Really hats off to you people. Thank you for saving my business.”