Yes, Internet Connection is required to Activate and use the Program.

Don't worry—we've got you covered. If your key isn't in your inbox (or spam folder) after 30 minutes, simply email [email protected] or [email protected]. Our team will prioritize your request to get you up and running immediately.

No, we have separate license for both Mac and Windows OS. If you wish to use the program on both platform, please purchase the license separately.

Licenses are machine-specific and tied to the number of activations, mailboxes, and features. Once all activations are consumed, the license key cannot be transferred. You can upgrade to a higher edition or repurchase the license for use on additional machines.

Yes, we do provide migration/conversion services as well.

The software supports Lotus Notes version 9.0 or earlier. Higher versions of HCL Notes are not currently supported.

The time required for conversion depends on several factors, like email server's bandwidth limit on daily upload/download data (in case of Cloud-cloud, cloud-Offline file & Offline-Cloud conversion), email size (including attachments), and internet speed (for cloud backup only). Additional factors like system configuration, network congestion, antivirus activity, and background processes can also influence performance.